Krakowski m.fl.: Don’t panic – A human- and problem-centric approach to AI-led innovation
In an article published at the Stockholm School of Economics webpage, Ratio researcher Sebastian Krakowski together with Claire Ingram Bogusz and Christian Guttmann have a strong message – Don’t Panic! Highlighting the difference between AI for automation and AI for augmentation, they argue that organizations should focus on AI for augmentation. Seeing COVID-19 as a catalyst for change, the authors provide a concrete method, the problem-centric approach, for how organizations can implement AI and improve their organization’s performance.